The Heart of your business.
How to communicate better and more effectively with your customers? What are the motivations, wishes and interests of each one of them?
With us you will go much further: you can manage your campaigns in a more effective way, by analysing trends and monitoring the results at all times... you can automate the entire Marketing process... you can select the best offers for your customers at each step, optimising your sales and achieving increasingly improved results.
Make the most of processes specially designed for Direct Sales integrated into a single, more operational, more dynamic and 100% effective system of management. Just one database using combined ERP and CRM systems will be fully managed and communicate with your clients to provide them with a more personal service which will encourage their loyalty to your business.
Because every country is different we create a database for each market suited to the requirements of each business. But when we discuss results they can be analysed as if they were a single database.
Our technical team is ready to incorporate all of this into your existing system if necessary.
Integrated systems of ERP/CRM management will allow you to connect all of the departments of your business whether it is in the DIRECT MARKETING field or any other and whichever your sales channels may be, from E-COMMERCE to DIRECT MAIL or TELEMARKETING. From the PURCHASE HISTORY of your clients to MARKETING AUTOMATION, from FINANCIAL MANAGEMENT to STOCK CONTROL, from WAREHOUSING to INVOICING and STATISTICAL ANALYSIS, our advanced and versatile system is put to the test every day by our clients.
- Secure information
in real time!
These two, duly interconnected, systems will provide all of the activities of your organisation with maximum connectivity so that your business decisions can be taken more rapidly and on the basis of complete, up to date and 100% reliable information.
- Your focus is on your business.
Leave the rest to us!
Increase the speed of PRODUCTION, SHIPPING, CUSTOMER CARE, boost your services end-to-end and don’t miss any opportunities which might compromise the success of your business. The integrated ERP/CRM systems aim at promoting the cohesion of your business, the harmonisation of processes, the facilitating of communications, providing all of the information necessary for the prompt execution of each task. All stages and departments are carefully considered. So that nothing fails. So that success will not fail you!
- Retain your clients’
For just 70 cents on each order you can manage all of the activities of your business using a single platform which will make your execution of the most varied range of tasks more rational, harmonising the processes between different departments, connecting phases, comparing data, reducing efforts, eliminating redundancies, facilitating inter-departmental communications, speeding up services and equally or even more important, constituting an accurate registry of purchasers and potential purchasers which will allow you to stand out because of the excellence of a more friendly and personal service, the intelligent and insightful organisation which knows like no other, how to attract and retain the clients for your products and your increasingly well-known brand!
Maintain a database of your clients, get to know them in depth, make offers to them which fit the profile of each one, ensure their loyalty, provide them with an excellent service and attract new customers for your products and your growing reputation!
From the development of new products to their storage, from invoicing to financial services and human resources management, all aspects of your business will be interconnected in a duly geared-up process because the driving force behind your success is the excellence of your organisation!
Harmonise all of the departments in your business and facilitate inter-departmental cooperation, eliminate redundancies, streamline processes, reduce delays and stop the errors which often result in the loss of sales and leave clients unhappy!
When you rationalise and automate all of the operations in your business you will increase productivity, eliminate duplication of tasks, reduce production, storage and shipping times to make a major contribution to the startling increase in the financial results of your company!
Regardless of your type of business – whether Direct Marketing or any other – whatever the nature of your problem or the field in which you wish to improve your organisation – from the recording of customer data to human resources, the combined ERP/CRM systems are there to deal with any situation!
From the processing of orders to stocktaking, from the planning of production to the shipping of orders, connecting and speeding up all of the functions of your company in a single unified system will accelerate the widest diversity of operations from the application of promotional campaigns to transactions and contacts with clients!